Tuesday, November 11, 2008
Where You Can Find Us
New Phone System Linked In
Phone System Wiki
Next Phone System Spoke
Phone System Facebook
Phone System Feed
New Phone System NetVibes
Saturday, November 8, 2008
Free Quote
Please contact us today for your FREE Estimate! |
Recommended Resources
www.cbeyond.net
www.concertonetworks.com
Phone System Industry Information - http://nextphonesystem.blogspot.com
Find a New Phone System through Concerto Networks Detroit - www.google.com
Stung By A Lack Of Sales? - www.Biz-Hive.net
Proud Member of VOIP User - www.VoipUser.com
What Should You Look For In A New Phone System?
Custom Gage Specialists - www.BirdsallTool.com
Gage Industry Information - http://birdsalltool.blogspot.com
Human Resources Consulting - www.cohris.com
Human Resources Consulting Information - http://co-hr.blogspot.com
Frequently Asked Questions
Yes, in fact we work with companies that range in size from 1 employee to 1000 employees.
I have an existing phone system and don't know if I need a new one. What should I do?
Our philosophy is that you won't know the answer to that question without a proper evaluation of your system.
With that in mind, we recommend a free technology assessment from our team. Click Here.
How long have you been in business?
We are entering our fourth year, have serviced over 40 industries, and have a combined 20 years experience in the telecommunications industry. Our skilled technicians are fast and friendly, and will leave you with the assurance that you made the right call!
How much do your phone systems cost?
They vary. With systems starting at $695.00, we offer affordable, customizable, expandable solutions that are designed to meet your needs now, and into the future. Some of our clients require very advanced systems that become more pricy, while others may only need some very basic features. The beauty of these Talkswitch systems is that they come with all the whistles and bells you need, but may never have to use!
What types of phone systems have you seen?
Our clients have come to us with existing brands such as Avaya, Cisco, Panasonic, NEC, Toshiba, Mitel. Some of them more than twenty years old. While we CAN deal in any other brand, we believe the best available solution for the SMB (Small to Medium sized Business) is offered by Talkswitch. (www.talkswitch.com)
What happens when I contact your company?
While you may get voicemail at first, you'll be contacted by one of our sales professionals, (Not some call center or answering service that you might get elsewhere). We're a local franchise trying to earn every bit of business people entrust to us, and want to earn your approval, so you'll feel safe not only with your decision, but when recommending us to someone you care about. When you contact us, we will of course, like you, have some questions to help determine whether or not we're even the right fit for your company. We realize your needs may not match our ability, or vice versa.
Are Talkswitch phone systems easy to use?
Yes. These systems are known for their ease of use and can be set to do most anything you'd like or expect from a state of the art phone system. Forward calls to your cell phone or another extension, Caller and/or number i.d., auto attendant, parking calls, ring groups, music and/or message on hold, the list goes on and on. If you have a favorite MP3? Make it your hold music. Want to do an advertisement about your company with a captive audience? go for it!
Are the Talkswitch phone systems CONVERTIBLE to an existing "brand x" phone system?
Typically not, as brands are built within a "closed loop" system. However... the use of existing wiring is very common, and can save on cost. When purchasing a VoIP solution, you'll want to consider your existing phone service (or "carrier") to one of our partner companies* to ensure you're getting the best rate, coupled with the best offerings that meet your needs, and of course, receive excellent service.
So, are these phones reliable?
Very. We've been receiving high praise from our existing clients for the clarity on both ends of their calls, and the consistency with which they operate. They are built to last, and given the expandability, The Talkswitch system is an excellent economical choice for the small/medium sized business.
What about scalability?
One of the top features of these phone systems is the ability to add on as your business grows, whether it's more phones or more lines. Often times, companies realize growth within a short period of time. We will ask about growth potential prior to selling you a system to make sure you're making the best purchase not only for today, but well into the future. Here's a quick example. If you purchase either a VoIP or analog solution now, and need only need four lines, you can add more lines by adding to your existing system or by adding another box. It all comes down to what makes the most sense for you NOW. Either way, each system comes ready to accept up to 16 phones. If your system is set up for VoIP, the newly added phones DO NOT need to be IP phones, but can be simple analog phones, presenting a cost savings for you.
How long does it take to install my new system?
In many cases a few hours. Sometimes we need to come back, or even install after hours or on weekends. We're ready to accomodate you! Once we've ordered your new system, we'll contact you to discuss the particulars on who will get what type of phones, what you'd like them to be called, and what extension sequence we'll need to follow. The day of the install we'll train you and your staff on usage, make sure you're comfortable with the features and options, and be on our way.
Do you offer leasing/financing?
As we like to say no matter what the question about our service or our phone systems, the simple answer is Yes. We'll help tailor the right payment plan for you. Ask a sales representative for more information.
Phone System FAQ
New Phone System Testimonials
Our clients are talking!!!.... about the level of quality and service they've received from us.
Read what they have to say about Concerto Networks Detroit (and nextphonesystem.com)!
"My company recently had a Talkswith phone system installed by Concerto Networks. Working with this company, I found them to be efficient, honest and timely. The installation was done within a week's time, and everything was working to our satisfaction. Everyone was more than helpful and returned emails and/or phone calls promptly. They were more than willing to solve any glitches that we may have had, and answered any questions to our satisfaction. I would not hesitate to recommend Concerto Networks Detroit to my friends or business associates."
- Vicki Inman
Quality Medical Reimbursement
Waterford, MI
"We recently switched over to Concerto Networks and we love it! The phones are very self explanatory and user friendly. These phones can be taken with you anywhere so you are always available at your work ext. when you work from home, or at another office locations; this makes our staff more reliable and it convenient for everyone. Whenever we had questions Scott and/or Dan always answered in prompt timing, and went out their way to satisfy us and make us feel as comfortable as possible using our new phone system."
-Chaka Harris
United Cerebral Palsy of Metro Detroit
When we first tried maintaining our own database, we were lost. We had several security breaches and almost lost a large portion of our market share. SInce hiring Concerto Networks Detroit, we have been able to focus on our business, knowing they are taking care of all of our important data.
- Greg Buckles
Vice President, Global Market Business Ventures Inc.
Services We Provide
We're the company you never have to call for the problem you never knew you had!
We provide the following services:
1. Continuous Back-up and restoration services
2. Server management
3. Information technology analysis, strategy, and design
4. Around the clock security monitoring and unmatched protection
5. Network design, continuous maintenance, and support
6. Ongoing consultation
7. On-site maintenance and support
8. Remote monitoring and support
9. Database management and integrity
10. Website maintenance
11. Spam filtering services
12. Unmatched anti-virus protection
Protect Your Network before it's too late!
Discover the power that peace of mind can bring. Call Concerto Networks Detroit today!
New Phone System Services
Monday, November 3, 2008
CEO Profile
Scott MacMartin joined Concerto Networks Inc.® in March of 2006 as a franchise owner in Detroit, Michigan. Each Concerto Networks franchise owner strives to provide consistent-quality, computer and business technology support to small-to-medium size businesses nationwide, allowing clients to focus on their business and not their technology. Welcome to the Simple Office®. Prior to coming on board with Concerto Networks, Scott spent 7 years in the automotive industry, most recently in the past 2 years as an Account Manager for Illinois Tool Works. In this role he managed projects for such commercial accounts as GM, Ford and DCX. In this role he was responsible for new product development, business development and personally working with valued customers to ensure the success of their projects. Previous to this he spent 5 years working his way from Engineering positions to Sales Engineer and finally to Account Manager for Verstand Engineering and then Hutchinson Fluid Transfer Systems. Elevating to management roles from engineering functions gave Scott a solid foundation and added value for his clients because of his dynamic history. Helping clients grow their business as a measure of success, understanding their needs and challenges in order to present solutions is part of Scott’s strong background. |
Solutions Offered
Each Concerto Networks franchise owner is positioned to act as an outsourced Information Technology (IT) Director, offering services that include initial needs assessments, purchasing guidance, installation, and maintenance of complete office technology systems including business systems, wired and wireless communications and networking, computer hardware and software, and Internet and Web hosting solutions.
Available Hours
Emergency Response Times Upon Request with Service Plans
Service Area Includes
Detroit & surrounding areas
Training and Certifications
Concerto Networks University™Sprint Certified Business Agent
Bachelor of Science in Mechanical Engineering - Kettering University (Formerly GMI)
Masters of Business Administration (MBA) – Oakland University